Privacy Policy

Last Updated: January 8, 2024

Valkit.ai, Inc. ("Valkit.ai," "we," "us," or "our") provides software and services to enable our customers' biomanufacturing and research lab processes. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, websites, mobile applications, and other offerings (collectively, the "Services").

1. Scope and Updates to This Privacy Policy

This Privacy Policy applies to personal information (as defined under applicable privacy laws) processed by us. We act as both a "data controller" and "business" under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), for the personal information we collect and process.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if we have your contact information) or by posting a notice on our Services prior to the change becoming effective. Your continued use of our Services after any modification indicates your acceptance of the updated Privacy Policy.

2. Personal Information We Collect

Categories of Personal Information

We collect and process the following categories of personal information:

  • Identifiers and Contact Information: Name, email address, postal address, phone number; account login credentials; IP address and other online identifiers; device identifiers
  • Professional Information: Job title and employer information; professional certifications and qualifications
  • Commercial Information: Services purchased or considered; billing and payment information
  • Internet Activity: Browsing history and search history; information about your interaction with our Services; device and browser information
  • Geolocation Data: Approximate location derived from IP address; precise location (with your consent)

Sources of Personal Information

We collect personal information from:

  • Direct interactions with you
  • Automated technologies or interactions (e.g., cookies)
  • Third parties (e.g., business partners, analytics providers)

3. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal information based on the following legal grounds:

  • Performance of a contract
  • Legal obligation
  • Legitimate interests
  • Consent (where required)

4. How We Use Your Personal Information

We use your personal information for:

  • Providing and improving our Services
  • Managing your account
  • Processing transactions
  • Communications and marketing
  • Security and fraud prevention
  • Legal compliance
  • Analytics and research

5. How We Share Your Personal Information

Categories of Recipients: We share personal information with:

  • Service providers and processors
  • Business partners
  • Professional advisors
  • Law enforcement when required
  • Corporate affiliates

We do not sell personal information as defined under the CCPA. However, we may share personal information for targeted advertising purposes, which some laws may define as a "sale" or "sharing."

6. Your Privacy Rights

Depending on your location, you have specific rights regarding your personal information:

GDPR Rights (EU/UK Residents):

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making
  • Right to withdraw consent

CCPA Rights (California Residents):

  • Right to know
  • Right to delete
  • Right to correct
  • Right to opt-out of sale/sharing
  • Right to limit use of sensitive personal information
  • Right to non-discrimination

To exercise your rights, contact us at [email protected] or use our web form [link]. We will respond to your request within the timeframes required by applicable law.

7. International Transfers

We may transfer your personal information to countries outside your residence. For transfers from the EU/UK, we rely on:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Other appropriate safeguards

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption
  • Access controls
  • Regular security assessments
  • Employee training

9. Data Retention

We retain personal information for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

10. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

11. Cookie Policy

We use cookies and similar technologies. Our detailed Cookie Policy [link] explains:

  • Types of cookies used
  • Purposes of processing
  • How to manage preferences

12. Contact Us

Data Protection Officer: [email protected]