Disaster Recovery Plan

Last Updated: December 4, 2024

Introduction

At Valkit.ai, ensuring the continuous availability and reliability of our services is paramount. This Disaster Recovery (DR) Plan outlines the strategies and procedures we have in place to respond to potential disruptions, ensuring minimal impact on our customers and maintaining the integrity of our SaaS platform.

Scope

This DR Plan covers all critical components of the Valkit.ai platform, including deployment infrastructure, backend services, database systems, content delivery network, monitoring tools, and user-facing frontend services.

Recovery Objectives

Recovery Time Objective (RTO): 1 hour
The maximum acceptable downtime before Valkit.ai services are restored.

Recovery Point Objective (RPO): Up to 15 minutes with point-in-time recovery enabled, or up to 24 hours using daily backups.

Content Delivery Network (CDN): Reliability and Redundancy

Our CDN is designed to maintain service availability and reduce latency by employing advanced traffic management strategies and global redundancy:

  • Load Balancing: Distributes incoming traffic across a global server pool to mitigate spikes and ensure optimal resource utilization.
  • Failover Mechanisms: Automatically reroutes traffic to healthy servers in case of hardware failures or regional outages, maintaining uninterrupted service.
  • Anycast Routing: Guides user requests to the nearest available data center for reduced latency and faster content delivery.
  • DDoS Mitigation: Protects against large-scale attacks by distributing malicious traffic across multiple data centers, minimizing impact.
  • Traffic Optimization: Ensures minimal disruptions during network congestion by dynamically selecting the fastest routes for data transmission.

Database Backup and Recovery

Our database systems implement a robust backup strategy to ensure data availability and integrity in case of a disaster:

  • Daily Backups: Automatic daily backups provide a recovery point objective (RPO) of up to 24 hours.
  • Point-in-Time Recovery (PITR): Enables recovery to any specific moment within the retention window, minimizing data loss to just a few minutes.
  • Data Retention: All backups are securely stored and tested periodically for restoration reliability.

Disaster Recovery Procedures

1. Incident Identification and Assessment

  • Monitoring: Real-time health checks and anomaly detection across all services.
  • Alerting: Automated notifications to the incident response team for immediate action.

2. Activation of DR Plan

  • Failover: Automatic routing to alternate regions or servers through the CDN and deployment infrastructure.
  • Database Recovery: Use daily backups or point-in-time recovery to restore service availability.

3. Containment and Mitigation

  • Traffic Management: A distributed edge network ensures service continuity even during regional disruptions.
  • Backup Activation: Initiate recovery from automated backups or point-in-time recovery snapshots.

4. Recovery

  • Infrastructure Restoration: Multi-region redundancy and automation ensure services are restored quickly.
  • Data Restoration: Rapid database restoration using globally replicated backups or PITR snapshots.

5. Verification

  • Testing: Perform post-recovery validation to ensure all services are operational.
  • Performance Monitoring: Track performance metrics to confirm stability.

Contact Information

- Sales: [email protected]
- Support: [email protected]

Visit our Status Page for updates.

Conclusion

Valkit.ai leverages a highly redundant and secure CDN along with advanced database recovery strategies to ensure the availability and integrity of our platform. With proactive disaster recovery planning, we maintain reliability and trust with our customers in the face of unforeseen challenges.